Digital technology (hardware and software) is at the core of data collection and analysis. Insight Business & Research Technologies provides a number of services in this space including software development, app development, website development, data collection, and routine support (including sales and installation) of computer hardware and software.

Insight is a Business Partner of Microsoft. Insight CEO, Dr Mark Griffin, is a Computer Engineer, Senior Member of the Institute of Electrical and Electronic Engineers, and Certified Professional with the Australian Computer Society.

Insight is based at the Gold Coast Health and Knowledge Precinct. The Precinct contains Griffith University Gold Coast, the Gold Coast University Hospital, the Gold Coast Private Hospital, and the Cohort and Lumina tech parks. Insight provides research, consulting, training, and IT support services for clients across the Precinct and for the broader international community.